I worked closely with Kathleen from KeenART Media (NYGiclee.com) & she was fantastic. Quick to follow up and followed through! Thank you so much for your help.
Helen J, Wall Street NYC | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | WOW thank you SO much!!! I just got the canvases TODAY which is totally
awesome:)
They look amazing!! And so fast and proficient!!
I greatly appreciate it!!
I am very excited to keep ordering more canvases for clients and show pieces!
Jenn, | I am pleased... I just received the canvas prints and wanted to let you know how pleased I am with them! They turned out even better than I had hoped too.
The concert stubs belong to my husband and the prints were made to decorate the wall of our daughter's bedroom who turns 14 this week. She is a huge British rock fan and will flip when she sees them.
Thanks for a wonderful job.
Jane, Vancouver |